Onewellness: Health Partner 2.0.25

The concept of an all-in-one health partner is exemplified in the offerings of OneWellness, which aims to cater to the individual healthcare needs of its users through an in-house dedicated care team.

OneWellness provides a health protection program that emphasizes simplicity, responsiveness, and relevance, along with innovative healthcare services designed for daily accessibility. Users can benefit from both preventive care and assistance during health-related concerns.

The platform is positioned as a reliable health partner for individuals and companies across Nigeria, encouraging users to pursue a healthier lifestyle while aiming to reduce the frequency of illnesses.

• Dedicated Care Team:
  • OneWellness understands that health is a deeply personal concern, which is why its support team is readily available to address inquiries directly via the application.
  • Members can engage in live chats with a dedicated team of health professionals at no cost.
• Accessible Medical Advice:
  • Instead of relying on online searches, users can connect directly with doctors.
  • The service offers instant, toll-free consultations and access to prescriptions and pharmacist recommendations at no additional cost for members.
• Streamlined Medication Management:
  • Patients can order and track medications at competitive prices, ensuring timely delivery either to their home or local pharmacy.
  • The platform also supports refill management, reminders, and medication advisory services.

Recognizing that prevention is crucial, OneWellness actively prompts users regarding medical consultations, medication schedules, and vital sign checks including blood pressure and blood sugar monitoring. The array of services includes:

• Access to over 2,000 pharmacies and more than 1,500 hospitals across the nation.
• Transparent coverage details readily available in one platform.
• Swift issue resolution typically achieved within 10 minutes.
• Affordable health plans starting from N3,000 monthly, with flexible payment options available to enhance accessibility to quality healthcare for families.
• Continuous access to dedicated healthcare partners for comprehensive discussions about health concerns at any time.

Features include:

• Instant Support Access: Quick communication with the support team.
• Appointment Scheduling: Options for doctor appointments via text, voice calls, or video chats.
• Medication Tracking: Options to manage family medications and set reminders effectively.
• Dedicated Medical Team: Instant communication regarding symptoms and requests with licensed professionals available in preferred languages.
• Health Tracking: Features designed for monitoring medication adherence and identifying health risks while offering personalized recommendations for enhancement.

User data management is handled with utmost confidentiality and security:

• Health records remain private while allowing sharing with family or caregivers as needed.
• Sensitive information is secured against unauthorized sharing and managed by accredited professionals.

How It Works:

1. Download the app and complete the introductory questionnaire.
2. Be matched with a licensed healthcare assistant for personalized care.
3. Engage in an initial consultation for guidance on health issues.
4. Utilize secure chat features for ongoing support with health queries or treatment advice.
5. Receive timely follow-ups through weekly check-ins to track health progress.

User feedback and assistance can be easily obtained through the app or by contacting customer support via email at onewellness@onehealthng.com.